Send us a message and we're happy to help you :)  

Monday-Friday between 8am-4pm, we respond within an hour.

On weekends, we typically respond within 24 hours or faster!

Earthshine Gems, LLC | Crystal Gemstone Shop | 2578 Enterprise Rd Ste 307 Orange City, FL 32763 | admin@crystalgemstoneshop.com

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Crystal Gemstone Shop

Get quick answers to questions about your crystal or jewelry orders.  We respond quickly and offer personalized support.

Crystal Gemstone Shop | Help Center

We provide the lowest shipping cost possible through USPS and UPS.  We ship 1-2 business days after you place your order. Business days are Monday through Friday :)  Then you can select during check out the type of delivery you wish for your package.  For example, if it takes us 3 days to pick & ship your order, and you choose Priority 2 day delivery, it will take 5 days for your order to get to your door.

You can read our entire Shipping Policy here.

What is your shipping policy?

We love discounts!  If you sign up for our newsletter and/or text alerts you will receive special discounts & event notifications weekly 😀  

Where can I get a discount?

Absolutely!  We offer free shipping with orders over $50 in the USA 😁

If your order is under $50 we offer very affordable USPS and UPS shipping rates that are provided directly from the couriers.

Do you offer free shipping?

We do accept returns & exchanges 😀  Please read our entire policy here  You can initiate a qualifying return by clicking on the "Contact Us" link at the top of the page on our homepage (desktop), or under the 3 bars on mobile.

Please contact us prior to returning your item/order.  If there is any issue with the item received, please send us photos of the item received, the invoice shipped with the order, and packing materials.

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